Last updated: October 4, 2026
Disconnect a Meta integration
If you connected Facebook, Instagram, or WhatsApp to EBSS, sign in to EBSS Admin > Integrations with your business account, open the applicable Meta or WhatsApp connection, and choose the disconnect option. Disconnecting removes the stored authorization credentials EBSS uses for that integration.
Request deletion of your data
To request deletion of personal information or Meta Platform data associated with your EBSS account:
- Open our Contact Us page.
- Use the email address associated with your EBSS account or business.
- In the message, state that you are requesting data deletion and identify the Meta-connected service involved, such as Facebook, Instagram, or WhatsApp.
- Provide enough information for us to verify and locate the correct EBSS account or tenant. Do not send passwords or access tokens.
After verification, EB Smart Solutions will delete or de-identify the applicable personal information and Meta-derived data that we are not required to retain for legal, security, billing, fraud-prevention, dispute-resolution, or other legitimate recordkeeping obligations.
Third-party copies
Deleting data from EBSS does not automatically delete information retained independently by Meta or another connected service. You may also need to use that provider's account or privacy controls to request deletion from the provider directly.
Questions
Questions about deletion requests can be submitted through our Contact Us page. You can also review our Privacy Policy.